What was she thinking?

What are they thinking?

As you may or may not know, some property of mine was stolen in April. The rental car my brother and his fiancé had rented was broken into and most of our things disappeared.

I’m still dealing with the insurance fall out.

First, we had to realize that the vast majority of our stuff wasn’t insured. The secret engagement ring my brother had stowed in the car … gone. All their I.D.s. passports etc … gone. All my I.D.s credit cards etc … gone. Our prescription glasses … gone. We had some thirty items on our list. Most of those showed up on the excluded list when we got in touch with the insurance. Figures!

About the only things that were insured were our car keys.

After a lot of back and forth with the insurance company and the police department, the insurance company finally has the police report and list of stolen items. Now the insurance lady had the nerve to send me an e-mail to ask why there are so many items on the police report, but only 3 car keys on our claim!? Well, hello, because none of the other crap is insured! What the hell was/is she thinking?

>pulls out hair by roots<

On a side note, I think it is not right to exclude prescription glasses from the claim. I am legally required to wear glasses to drive, as are my brother and his fiancé. It says so on our driver’s licenses. This makes glasses an essential item to have in the car and as such it should be insured. The insurance company sees it as a frivolous item and excludes it. Not fair.